PRIVACY POLICY
Introduction
This Privacy Policy describes how Makehouse Design Studio ("Makehouse", "we", "our", or "us") collects, uses, and discloses personal information about you as well as your rights and choices regarding such information. For purposes of this Privacy Policy, unless otherwise stated, "information" or "personal information" means information relating to an identified or identifiable individual, and does not include aggregate information or information that does not identify you. For our contact details, please see the "Contact" section below.
Applicability
Data protection laws distinguish between entities that control the purposes and means of processing information and entities that process information on behalf of other entities. This Privacy Policy applies to information where we control the purposes and means of processing, and governs any online services we control that link to this Privacy Policy (the "Service"). Please remember that your use of the Service is also subject to our Terms of Use. This Privacy Policy does not apply to the processing of information by third parties. For further details on third parties, see the "Third Parties" section below.
Information We Collect
Information You Provide:
We collect information you provide to us, including information when you register an account, update your profile, make a purchase, sign up for our newsletters, participate in a promotion, respond to our surveys, contact support, or apply for a job. The categories of information we collect include:
-
Identifiers, including your name, email address, postal address, and phone number.
-
Account credentials, including your username, password, password hints, and other information for authentication or account access.
-
Commercial or transactions information, including records of products or services you purchased, obtained, or considered.
-
Payment information, including your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments. This information is processed by our payment processors.
-
User-generated content, including content within any messages you send to us (such as feedback, questions, or survey responses) or publicly post on the Service (such as in product reviews or blog comments).
-
Professional, employment, or education-related information, including your employment and work history, transcripts, writing samples, references, and other information necessary to consider you for a job.
Please do not provide any information that we do not request.
Information from Your Browser or Device
When you use the Service (including when you visit our websites, open or click on our emails, or interact with our advertisements), we and third parties we work with automatically collect information from your browser or device. The categories of information we automatically collect include:
-
Device identifiers, including your device’s IP address.
-
Device information, including your device’s operating software and browser (e.g., type, version, and configuration), internet service provider, and regional and language settings.
-
Internet activity, including information about your browsing history and interactions, such as the features you use, pages you visit, content you view, purchases you make or consider, time of day you browse, and referring and exiting pages.
-
Non-precise location data, such as location derived from an IP address or data that indicates a city or postal code level.
Tracking technologies used include:
-
Cookies, which are small data files stored on your browser.
-
Pixels (web beacons), which are embedded code that send information to a server.
-
Device fingerprinting, which identifies your device by analyzing browser and device data.
Information from Other Sources
We also collect information from other sources, such as:
-
Social media platforms with which you interact.
-
Third-party service providers including analytics, advertising, and fraud prevention services.
-
Partners who offer co-branded services or joint marketing.
-
Public sources of data.
Information We Create or Generate
We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics.
Use of Information
We use information for purposes including:
-
Providing the Service.
-
Preventing fraud and enforcing our policies.
-
Understanding usage trends for business and marketing.
-
Sending transactional messages.
-
Personalizing your experience.
-
Marketing and advertising (including Interest-based Advertising).
-
Fulfilling requests and with your consent.
We may use non-personal information for any purpose allowed by law. See "Your Rights and Choices" for more on controlling your data.
Disclosure of Information
We disclose information in the following ways:
-
Service Providers, who process data on our behalf (e.g., hosting, payment, analytics).
-
Analytics and Advertising providers.
-
Affiliates, including for internal use or as service providers.
-
Partners, including co-branded services and joint marketing.
-
Promotions, in accordance with rules governing those promotions.
-
Merger or Acquisition situations.
-
Security and Compelled Disclosure, for compliance and protection.
-
At Your Direction, when you request it.
-
With Consent, when you have provided it.
We may disclose non-personal information as permitted by law.
Third Parties
Parts of our Service may be operated or enhanced by third parties. When you engage with these services (e.g., through a link or embedded content), those third parties may independently collect information. Their data use is governed by their own policies. Examples include:
-
Links to other sites or services.
-
Brand pages and messaging on social media platforms.
Analytics and Advertising
We use services like Google Analytics to understand usage and serve advertising. We may also use tracking technologies on and off our platform to deliver relevant content (Interest-based Advertising), including audience matching and cross-device tracking.
Your Rights and Choices
Account Information.
You may access, update, or delete certain information by logging into your account.
Tracking Technology Choices.
-
Cookies. Most browsers accept cookies by default, but you can choose to remove or reject browser cookies through your settings.
-
Do Not Track. Your browser may offer a "Do Not Track" (DNT) signal; our services currently do not respond to such signals.
-
Industry Ad Choices. You can also use opt-out tools from organizations like the Network Advertising Initiative (https://www.networkadvertising.org/choices/) and the Digital Advertising Alliance (https://optout.aboutads.info/).
Communications Preferences.
You may opt out of promotional emails by following the unsubscribe instructions in the email or by contacting us at the email provided below. Please note that you may continue to receive transactional emails related to your account or our services.
Data Subject Rights.
Depending on where you reside, you may have additional rights, such as to request access to, correction or deletion of your personal information, or object to or restrict certain processing. To make such a request, please contact us using the information below.
Children
The Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it in accordance with applicable law.
Data Security
We use reasonable technical and organizational measures to protect personal information, but no security system is impenetrable. We cannot guarantee the security of our systems or data transmission.
Retention
We retain information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
International Data Transfer
We are based in the United States and process information in the U.S. and other countries. Your information may therefore be transferred to—and maintained on—computers located outside your state or country where the privacy laws may not be as protective as those in your jurisdiction.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other means. Your continued use of the Service after such updates constitutes acceptance of the new policy.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Makehouse Design Studio
katelyn@makehousedesign.com